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Probably none of these items is unfamiliar. What is new is using them to deliberately reinforce desired values, knowing that achieving these will guarantee corporate success. Once you decide on the values you want, it does not matter where you start. Pick an action you are comfortable with. Do it, see what happens, and move forward.
1. Build Relationships
Good relationships are the foundation for better communications, improved decisions, and increased performance. The most direct way to build relationships, is by getting to know people personally, through a confidential dialog.
2. Involve People in Decisions
When a decision is coming up that affects people; involve them in it in some way. This doesn’t mean you hand over the store, but it does mean you discuss issues and get ideas. You can always ask for people’s ideas on how to carry out a decision.
3. Communicate the Big picture
Update everyone regularly on the big picture, how the company is doing, long-range plans, new clients, new developments, problems and opportunities. When people understand the big picture, they make better decisions.
4. Use Rewards
Recognize and reward desired behavior with ceremonies, bonuses, and promotions. Make recognition very public and personal, so that it is clear to everyone what behaviors are valued and desired. Base promotions on values demonstrated, not just on a vacancy, operational skills, or financial performance .
5. Know Where You Fit
Make sure employees understand the overall production process, particularly as it affects their work. They should understand how they fit in, and how to measure their performance. They should particularly understand areas they can control, such as productivity, customer satisfaction, and material loss.
From: companyculture.com
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